Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you fill out forms, schedule consultations via Calendly, subscribe to communications, register for programs, or communicate with us.

This may include: name, email, phone number, company information, LinkedIn profile, business goals, and payment information (processed securely through third parties).

1.2 Automatically Collected Information

When you visit our website, we automatically collect: usage data (pages visited, time spent), device information (browser, OS, IP address), and cookies/tracking data.

1.3 Third-Party Information

We may receive information from Calendly (scheduling), Google Analytics (website analytics), LinkedIn (if you interact with our content), and payment processors.

2. How We Use Your Information

We use collected information to: provide and fulfill services, communicate about programs, schedule consultations, improve user experience, send marketing (with consent), and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share with: service providers (email, CRM, analytics), for legal requirements, during business transfers, or with your consent.

4. Data Retention

We retain information as needed to provide services, comply with legal obligations, and meet business purposes. Active client data is retained for the service duration plus 7 years for tax/legal purposes.

5. Your Privacy Rights

You may have rights to: access your data, request corrections, request deletion, opt-out of marketing, and restrict processing. Contact us at john@insightfulagents.ai to exercise these rights.

6. Cookies

We use cookies for essential functions, analytics (Google Analytics), and marketing. You can control cookies through browser settings.

7. Data Security

We implement SSL/TLS encryption, access controls, secure storage, and regular security assessments. However, no method is 100% secure.

8. Children's Privacy

Our services are not for individuals under 18. We do not knowingly collect information from children.

9. California Privacy Rights (CCPA)

California residents have rights to know, delete, opt-out, and non-discrimination under CCPA. We do not sell personal information.

10. European Privacy Rights (GDPR)

EEA residents have rights under GDPR including access, rectification, erasure, restriction, portability, and objection.

11. Changes to This Policy

We may update this policy periodically. Changes will be posted with an updated date. Continued use constitutes acceptance.

12. Contact Us

We will respond to all requests within 30 days.